What Do People Want to Do For You?

So, here's the thing.     We, every one of us, are much more likely to do things (and to do a better job of things) that we like to do . . .that we want to do.

So, what do you want people to do for you?   And do you position yourself so that people want to do what you want them to do?

I think of this even as I order my latte in the morning.   I want a great cup of coffee. . .I want my coffee cake. . .and I want it all in a reasonable amount of time and in a pleasant fashion.  So, you know what?  I approach the barista positively and pleasantly.  I do this first and foremost because it is the right thing to do. . .but the result, far more often than not, is that the positivity is returned to me in the form of getting what I want.

The same is true in the workplace.   I create a solid vision of what I want. . .and then I treat people so that they will want to do this.   And again, let's be clear. . .the primary reason to do this is because we want to treat people right. . .but it is a huge benefit if they are engaged and really want to do what is requested.

If the team or peers are following your directions as if they are hauling around a heavy weight, you are losing a whole lot of efficiency as well as intellectual capital.     People who don't want to do what they are doing seldom optimize the task.   They are not happy and it is a heavy contributor to team dysfunction.

Often to "get people on board" requires even more than a great attitude and good interpersonal skills.   It requires explaining the rationale that is driving the request.   It requires the investment of time in conversation with the team to discuss pros and cons. . .to genuinely seek and respect feedback.   It requires praise and gratitude upon completion.

If you are feeling defensive - let it go - people seldom want to follow a defensive leader.

If you feel it's not your job to be liked - let it go.   People want to do things for people they like.

If you conduct your business and life with integrity and thoughtfulness and kindness. . .you are in the right lane. . .and yes, people will want to follow you.

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My book "Courageous Questions, Confident Leaders" is available on Amazon Kindle.