Friday, September 13, 2019

What Difference Does It Make?

"What difference does it make?"

Commonly, this question is often interpreted as a "flip" or "cynical" response to a request.  In common use, it is usually a negative that impedes progress.

If, however, we take this response out of the arena of being a "non-caring" response to a thought process that is highly inquisitive and positive - we will see the power of the statement.  It is a statement that allows us to edit for the good.

Candidly, we get caught up in a lot of points of view, quips and innuendos - and we passionately and vociferously argue one side against the other.  At the end of the day, however, truly what difference does it make?   Often we spend a whole lot of time "defending" points of view that are either indefensible or insignificant;  not only is this a waste of time, it gets in the way of us working with the team to accomplish the bigger picture.

Our actions, thought processes and work conversation should make a difference.

If we use that statement as a barometer; it not only edits out that which is unnecessary but prompts us to do and say that  which really will make a difference.

In recent days I've been struck but how little really needs to be said to be impactful.  It needs to be thoughtful. . .it needs to be stated well and succinctly. . .and (here is  where strong listening comes in) it needs to emotionally connect with the needs and opportunities of both the audience and the work.

That's how to make a difference.

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My book "Courageous Questions, Confident Leaders" is available on Amazon Kindle.


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