"What difference does it make?"
Commonly, this question is often interpreted as a "flip" or "cynical" response to a request. In common use, it is usually a negative that impedes progress.
If, however, we take this response out of the arena of being a "non-caring" response to a thought process that is highly inquisitive and positive - we will see the power of the statement. It is a statement that allows us to edit for the good.
Candidly, we get caught up in a lot of points of view, quips and innuendos - and we passionately and vociferously argue one side against the other. At the end of the day, however, truly what difference does it make? Often we spend a whole lot of time "defending" points of view that are either indefensible or insignificant; not only is this a waste of time, it gets in the way of us working with the team to accomplish the bigger picture.
Our actions, thought processes and work conversation should make a difference.
If we use that statement as a barometer; it not only edits out that which is unnecessary but prompts us to do and say that which really will make a difference.
In recent days I've been struck but how little really needs to be said to be impactful. It needs to be thoughtful. . .it needs to be stated well and succinctly. . .and (here is where strong listening comes in) it needs to emotionally connect with the needs and opportunities of both the audience and the work.
That's how to make a difference.
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My book "Courageous Questions, Confident Leaders" is available on Amazon Kindle.
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